Pocklington Group Practice

The Beckside Centre, 1 Amos Drive, Pocklington, York YO42 2BS
Tel: 01759 302500

NHS Prescription Charges

Please note that the charge for NHS prescriptions will increase to £9.15 per item as of 01 April 2020.

The Prescription Prepayment Certificate (PPC) charges have also increased; £29.65 for 3 months and £105.90 for 12 months.

PRACTICE TELEPHONE SYSTEM

Further to patient feedback and comments, we are delighted to inform you that a new telephone system will be installed for the Practice within the next few weeks. Further information will be updated on our website near the time.

POCKLINGTON FLU CLINICS

The flu vaccine delivery for Pocklington Group Practice is currently over a period of 6 weeks commencing on the 28th September. We are planning to send invites out to patients over the next few weeks. You will receive a letter and consent form to complete.

Please complete the consent form and bring it with you to your appointment; this will ensure there is no delay in vaccinating on the day. You will be given a time slot, please do not arrive early or late, the flu clinic is being managed in blocks to ensure we are able to deal with the maximum amount of people with the minimum disruption and queuing.

Patients 65 and over will be invited to attend a flu clinic current dates are:

  • Saturday 3rd October 8.30am to 12.30pm
  • Saturday 10th October 8.30am to 12.30pm
  • Saturday 17th October 8.30am to 12.30pm
  • Saturday 24th October 8.30am to 12.30pm

Patients on the at risk list aged under 65 will be invited to attend a flu clinic on:

  • Tuesday 6th October 5.30pm to 8.00pm
  • Thursday 8th October 5.30pm to 8.00pm

In addition to the above set clinics, there will be some opportunities to book online using Patient Online Access. If you have not received an invitation for an appointment by 30th October please call the surgery on 01759 302500. Telephone lines are very busy therefore it is recommended that you do not call between the hours of 8.00am-10.00am and 12.15pm-2.30pm.

PRESCRIPTION ADVICE FOR PRACTICE DISPENSED PATIENTS

Advice for patients who have their prescription dispensed by the practice and are currently shielding following receipt of an NHS letter advising them to do so.

Delivery of prescriptions can be organised where no family member, carer or volunteer is able to collect the prescription on the patient’s behalf. This would be facilitated by the community response hub operated by East Riding Council. Patients can also request a prescription collection directly from the community response hub by calling 01482 393919 or e-mailing covid@eastriding.gov.uk.

https://www.eastriding.gov.uk/say/features/community-response-hub-for-those-most-in-need-launched-by-the-council-and-hey-smile-foundation/

PATIENT NOTICE: CORONAVIRUS

We realise that the Coronavirus COVID-19 Pandemic is a very frightening situation for all of us, but we are following the Government’s instructions with regard to self-isolation and social distancing and we want you to do the same to stay safe. 

Telephones:

Due to the Coronavirus COVID-19 pandemic, we are experiencing an overwhelming number of telephone calls.  We ask that you only ‘phone if your enquiry cannot wait.  We are trying to deal with all enquiries as they happen, but some calls will go onto a ‘waiting’ list and you will be contacted as quickly as possible.

Please do not come down to the surgery if you cannot get through on the telephone, but keep trying.

Appointments:

If you have been asked to attend the Surgery by one of our clinicians, on arrival in our car park please stay in your car until the clinician you are seeing contacts you on your mobile.  If someone has come with you, please do not bring them into the surgery.

Do not come down to the surgery if you have not been given an appointment. 

Prescriptions:

Allow at least 7 days for your order to be ready and please do not come to the surgery to check otherwise you will be turned away.

It will help us and you and if you sign up to the NHS App (available via your usual App store) as this will enable you to order prescriptions, book a telephone appointment etc.  If you have elderly relatives, please can you help them with this and arrange for their prescriptions to be collected for them so they can stay at home.  

CORONAVIRUS UPDATE

Please see our Coronavirus page for further information.

Out of Area Patient Registration

Please note that as of today, 23 January 2020, we will no longer be accepting Out of Area patient registrations.

An update on this situation will be available in April 2020.

Try the new NHS App

If you are a patient at our Practice, you can now use the new NHS App.  This is a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it and you can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp.

Coronavirus (COVID-19)

Stay at home for 7 days if you have either:

- A high temperature – you feel hot to touch on your chest or back
- A new, continuous cough – this means you've started coughing repeatedly
- Loss of taste or smell

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

NHS 111 | Government Stay At Home Guidance | NHS Information Page