Pocklington Group Practice

The Beckside Centre, 1 Amos Drive, Pocklington, York YO42 2BS
Tel: 01759 302500

NHS Prescription Charges

Please note that the charge for NHS prescriptions will increase to £9.15 per item as of 01 April 2020.

The Prescription Prepayment Certificate (PPC) charges have also increased; £29.65 for 3 months and £105.90 for 12 months.

PRESCRIPTION ADVICE FOR PRACTICE DISPENSED PATIENTS

Advice for patients who have their prescription dispensed by the practice and are currently shielding following receipt of an NHS letter advising them to do so.

Delivery of prescriptions can be organised where no family member, carer or volunteer is able to collect the prescription on the patient’s behalf. This would be facilitated by the community response hub operated by East Riding Council. Patients can also request a prescription collection directly from the community response hub by calling 01482 393919 or e-mailing covid@eastriding.gov.uk.

https://www.eastriding.gov.uk/say/features/community-response-hub-for-those-most-in-need-launched-by-the-council-and-hey-smile-foundation/

PATIENT NOTICE: CORONAVIRUS

We realise that the Coronavirus COVID-19 Pandemic is a very frightening situation for all of us, but we are following the Government’s instructions with regard to self-isolation and social distancing and we want you to do the same to stay safe. 

Telephones:

Due to the Coronavirus COVID-19 pandemic, we are experiencing an overwhelming number of telephone calls.  We ask that you only ‘phone if your enquiry cannot wait.  We are trying to deal with all enquiries as they happen, but some calls will go onto a ‘waiting’ list and you will be contacted as quickly as possible.

Please do not come down to the surgery if you cannot get through on the telephone, but keep trying.

Appointments:

If you have been asked to attend the Surgery by one of our clinicians, on arrival in our car park please stay in your car until the clinician you are seeing contacts you on your mobile.  If someone has come with you, please do not bring them into the surgery.

Do not come down to the surgery if you have not been given an appointment. 

Prescriptions:

Allow at least 7 days for your order to be ready and please do not come to the surgery to check otherwise you will be turned away.

It will help us and you and if you sign up to the NHS App (available via your usual App store) as this will enable you to order prescriptions, book a telephone appointment etc.  If you have elderly relatives, please can you help them with this and arrange for their prescriptions to be collected for them so they can stay at home.  

CORONAVIRUS UPDATE

Please see our Coronavirus page for further information.

Out of Area Patient Registration

Please note that as of today, 23 January 2020, we will no longer be accepting Out of Area patient registrations.

An update on this situation will be available in April 2020.

Try the new NHS App

If you are a patient at our Practice, you can now use the new NHS App.  This is a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it and you can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp.

Medicines Management

The Practice has agreed for the Medicines Management Team, Vale of York CCG, to run searches on a non-patient identifiable basis to improve the approach of our opiod prescribing.

Telephone Appointments

Just a reminder that telephone appointments may be booked online through the Patient Access website.  If you have not yet registered for this service, please speak with one of our reception team.

Coronavirus (COVID-19)

Stay at home for 7 days if you have either:

- A high temperature – you feel hot to touch on your chest or back
- A new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

NHS 111 | Government Stay At Home Guidance | NHS Information Page