Update your Contact Details

Change Your Contact Details

If you change your name, address, or telephone number please tell us.

Sometimes we may need to contact you and if we do not have your current details this will cause delay or maybe even make it impossible for us to contact you.

You may inform us by post, by calling in to fill in a form at reception, or by emailing the Practice at voyccg.enquiries-b81036@nhs.net.

Make sure that you tell us which members of your household have moved with you – we cannot assume that all have moved with you since sometimes families split up or children move away to college etc.

Please tell us your telephone number even if you are ex-directory, it may be also useful to have your mobile telephone number in case of an emergency. We will not disclose it to anyone, but it is sometimes important that we are able to contact you quickly.

Note that if your new address is outside our practice area we will not be able to keep you as a patient at this practice. In that case we shall contact you to let you know that you need to find a practice in your new locality.

Please be aware that from Tuesday 26th July our Dispensary will be closed daily between 12:15 – 13:15

Also, on Wednesday 19th Oct the dispensary will be closed for staff training, between 1200-1600.

During these times we will not be able to dispense prescriptions.


Bookable Appointments via Patient Access

Pocklington Group practice has suspended the ability for patients to book appointments online this is to help improve our appointment service and ensure that every patient is navigated to the most appropriate clinician. Instead, if you telephone the practice or complete an online consultation form, you will be provided with the most appropriate clinician or contacted to book an appointment. Unfortunately we have had a number of appointments booked inappropriately.


Face Coverings 

Face coverings are now optional inside the practice, unless you have Covid symptoms or are suffering from a recent respiratory illness


Travel Information

Patients are advised that we do not provide travel advice. We do administer the following vaccines if required: Tetanus, Typhoid and Hepatitis A.