Cancelling Appointments

Cancel Your Appointment Online

If you have a Patient Access account you can cancel your appointment easily and immediately by logging in.

However, if you do not have such an account, please telephone the Practice to cancel your appointment on 01759 302500.

Click here to go to Patient Access

If you wish to set up a Patient Access account in order to use this service in the future, please visit the Practice and one of our team of Receptionists will be able to organise this for you.  Please remember to bring proof of ID with you.

Please be aware that from Tuesday 26th July our Dispensary will be closed daily between 12:15 – 13:15

Also, on Wednesday 19th Oct the dispensary will be closed for staff training, between 1200-1600.

During these times we will not be able to dispense prescriptions.


Bookable Appointments via Patient Access

Pocklington Group practice has suspended the ability for patients to book appointments online this is to help improve our appointment service and ensure that every patient is navigated to the most appropriate clinician. Instead, if you telephone the practice or complete an online consultation form, you will be provided with the most appropriate clinician or contacted to book an appointment. Unfortunately we have had a number of appointments booked inappropriately.


Face Coverings 

Face coverings are now optional inside the practice, unless you have Covid symptoms or are suffering from a recent respiratory illness


Travel Information

Patients are advised that we do not provide travel advice. We do administer the following vaccines if required: Tetanus, Typhoid and Hepatitis A.