Appointments

Booking an Appointment

IMPORTANT:  PATIENT ACCESS

PLEASE NOTE: Online bookable appointments are currently suspended.

For patients wishing to start using an online, secure facility for GP appointment booking, this is available via the www.patient.co.uk website. However, before you can do this, you need to obtain a pin number and access ID number from one of our Receptionists.  Just pop along to the surgery and we will be able to arrange full access for you.  Please remember to bring proof of ID with you – photographic and home address.

Alternatively, to gain an immediate ‘limited’ access to the service, please visit www.patient.co.uk.

Some of the advantages of this system are that you can cancel appointments you have made electronically and it also provides an increased number of appointments than we were able to offer previously.  As of March 2017, you can now also see all lab results, consultations and documents.

If you need any further information on the above, then please do not hesitate to contact us.

The online booking system is only for use by patients who are already registered at our practice. It is suitable for making routine appointments only, with your doctor.

It is not possible to book nurse appointments, joint appointments with doctor and nurse, extra long appointments, or non-routine appointments such as smears, HGV medicals, insurance medicals, taxi medicals, minor ops, post natal, baby six week checks, coil appointments.

For such appointments, please telephone 01759 302500, option 1.

Please note these ‘non-routine’ appointments are not available on a Saturday morning.

As of March 2017, we now offer a text reminder service for appointments ,so please ensure we have the correct mobile number on your records. 

TELEPHONE APPOINTMENTS

Do you know we offer telephone appointments?

This means you can book an appointment with the doctor of your choice and they will ring you back within 10 minutes of the allocated time.  Problems dealt with during these telephone appointments can include medication reviews, discussion of investigation results, advice on ongoing problems or chronic diseases, advice on any new symptoms and whether you need a face to face appointment.

Just telephone 01759 302500 to book your telephone appointment or alternatively visit the Patient Access website and book online.  If you have not yet registered for this service, please speak with one of our reception team.

Click here to go to Patient Access

Please be aware that from Tuesday 26th July our Dispensary will be closed daily between 12:15 – 13:15

Also, on Wednesday 19th Oct the dispensary will be closed for staff training, between 1200-1600.

During these times we will not be able to dispense prescriptions.


Bookable Appointments via Patient Access

Pocklington Group practice has suspended the ability for patients to book appointments online this is to help improve our appointment service and ensure that every patient is navigated to the most appropriate clinician. Instead, if you telephone the practice or complete an online consultation form, you will be provided with the most appropriate clinician or contacted to book an appointment. Unfortunately we have had a number of appointments booked inappropriately.


Face Coverings 

Face coverings are now optional inside the practice, unless you have Covid symptoms or are suffering from a recent respiratory illness


Travel Information

Patients are advised that we do not provide travel advice. We do administer the following vaccines if required: Tetanus, Typhoid and Hepatitis A.