Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • fill out a repeat prescriptions request form
  • bring the paper form to the surgery, Monday to Friday from 8am to 6pm. We also have a postbox specifically for repeat prescription slips located by the main door.

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

Please allow up to 5 full working days before collecting your prescription, you should receive a text message once your prescription is ready for collection.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (

The charge for NHS prescriptions is currently £9.90 per item. The charge for Prescription Prepayment Certificates (PPC) is; £32.05 for 3 months and £114.50 for 12 months.

You may order repeat prescriptions by handing in or posting the repeat prescription slip to the surgery.

Alternatively, you can order your repeat prescriptions online via your NHS app/account.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.


The dispensary will prepare your prescription for the doctor to check and sign. You need to allow up to 5 full working days (excluding weekends) for us to prepare your prescription for collection.

Please be aware that other pharmacies/chemists may work to different timescales.

NB:  We are able to dispense medication to all our patients who live more than one mile from Pocklington.

We can only accept repeat prescription requests for items which have been previously agreed by the doctor to be suitable for repeat prescription ordering and for which you have not yet used up all your quota of issues before the doctor needs to review your medication. In these circumstances we shall usually be able to meet your request but sometimes there may be reasons why we cannot issue a repeat prescription for some or all of the items. The dispensary will explain when you call to collect the prescription.

Please Note