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The Beckside Centre, 1 Amos Drive, West Green, Pocklington, York YO42 2BS
 01759 302500     01759 305123




18 January 2018

Please be aware that due to high volumes and staff shortages, we are experiencing delays with prescriptions and the dispensing of medications.  We are working as quickly as we can and trying hard to resolve these problems asd quickly as possible but, in the meantime, your understanding and patience would be very much appreciated.


You may order repeat prescriptions by handing in or posting the repeat prescription slip to the surgery or by faxing the slip to us (fax number 01759 305123). 


Alternatively, you can order your repeat prescriptions online via the secure Patient Access website (see information and links below). 




For patients wishing to start using an online, secure facility for repeat prescriptions, this is available via Patient Access and www.patient.co.uk (see below).


If you already have a log in for this facility to book appointments with us, this will now allow you to order repeat prescriptions as well.


If not, just come along to the surgery and one of our Receptionists will be able to arrange full access for you.  Please remember to bring proof of ID with you.  


The dispensary will prepare your prescription for the doctor to check and sign. You need to allow 2 full working days (excluding weekends) and then you can collect the prescription from the surgery after 12:00 the following day.


NB:  We supply medication to all our patients who live more than one mile from a chemist.



We can only accept repeat prescription requests for items which have been previously agreed by the doctor to be suitable for repeat prescription ordering and for which you have not yet used up all your quota of issues before the doctor needs to review your medication. In these circumstances we shall usually be able to meet your request but sometimes there may be reasons why we cannot issue a repeat prescription for some or all of the items. The dispensary will explain when you call to collect the prescription.


Click here to go to Patient Access

































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